🕐 Support Hours
Monday - Friday: 9:00 AM - 5:00 PM GMT
We aim to respond to all inquiries within 24 hours
💡 What We Can Help With
- ✓ Technical support and troubleshooting
- ✓ Account and billing questions
- ✓ Feature requests and suggestions
- ✓ Data privacy and security concerns
- ✓ General product inquiries
- ✓ Bug reports
📋 Before You Contact Us
For faster assistance, please have the following ready:
- • Your registered email address
- • Company name (if applicable)
- • Description of the issue
- • Screenshots (if reporting a bug)
- • Browser and device information
🚨 Emergency Support
For critical issues affecting your business operations:
info@fireassistiq.com
Mark your email subject with "URGENT" for priority handling